Design Workshop Facilitator

San Francisco

Contract

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Location

San Francisco

Language Requirement

Bilingual in English and Japanese (required)

About Us

btrax is a San Francisco-based design and marketing firm that helps global companies drive meaningful change through design thinking, branding, and digital experiences.

Role Overview

We’re seeking a Design Workshop Facilitator (Associate) to support our innovation programs and client workshops. This role is ideal for someone with hands-on workshop experience and a strong foundation in design thinking who enjoys guiding teams, asking the right questions, and helping clients shift their mindset.

You’ll work closely with Lead Facilitators and cross-functional teams to deliver engaging workshops, develop materials, and contribute to client strategies.

Key Responsibilities

Roles and Responsibilities:

Support and co-facilitate design thinking workshops and innovation programs
Guide discussions by providing insights, examples, and thoughtful questions
Assist in developing workshop materials, presentations, and reports
Document sessions and create client-ready deliverables
Conduct market, industry, and user research to inform strategy
Collaborate with internal teams to align on project goals and execution
Support client presentations, pitch events, and program coordination

Deliverables

Workshop reports

Lecture slides
Workshop materials
Photos & video documentation

Qualifications

The ideal candidate will have the following skills:

3+ years of experience in workshop facilitation, design strategy, or a related field
Strong understanding of Design Thinking and human-centered design
Experience supporting or leading workshops or training sessions
Strong user interview skills with hands-on experience planning, conducting, and synthesizing interviews
Bilingual in English and Japanese (required)
Highly organized, detail-oriented, and able to manage multiple projects
Strong communication and collaboration skills

Nice to Have