Koala

Market research, including logistics research, and execution of brand awareness campaigns to make Koala mattresses stand out in a crowded market
Mattress and furniture disruptor, Koala, made it clear to the btrax team that Japan market entry would be a data- and research-driven approach. The btrax team helped the Koala team to not only clarify and validate the target users but also work on how to position the brand through gathering customer insights
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INDUSTRY
E-Commerce
Furniture -
DELIVERABLES
Market Research
UX Research
Marketing Campaigns
Website Creation -
TARGET MARKET
Japan
What we provided
With Koala mattress entering Japan to disrupt the mattress market, there was a need to confirm its value proposition but also adjust for product and logistics differences specific to the Japanese market. We were able to support with a variety of needs from market research to content creation to marketing activations.

Market Research
& Analysis
Provided market research and analysis through a mix of methods including desktop research, online surveys, and user interviews to confirm Koala’s Target Personas, clarify market positioning, and assist in creating a market entry strategy.


Marketing Collateral
In an effort to connect Koala with Japanese consumers, the btrax team supported creating of marketing campaigns that included creation of content, images, and videos.
Our impact
Successfully supported the launch of Koala into the Japanese market. Koala has continued to grow not only its brand awareness but also product lineup.
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Research & Validation
Understand the Japanese market and validate your Product-Solution fit
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Brand Localization
Localize the brand and its user experience beyond just translating.
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Market Entry
User-Centered Marketing and Design Solutions to help you thrive in the Japanese Market.
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Growth Marketing
Growth activities for customer relationship building and fostering loyalty.
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